Dalia Daudelin

Kobo scapegoating self published authors rather than admitting they made mistakes with website design. Also, lying.

Smutpocalypse!Dalia Daudelin

An email from Kobo: 

A Kobo Writing Life Update
I’d like to give our authors a quick update on Kobo Writing Life in the UK and elsewhere.
As you may be aware, in the face of some fairly intense media scrutiny, we launched a major review of the books we offer for sale to make sure they comply with our content policy on offensive material. We cast a wide net across our catalogue that included genres and books coming from self-published authors, aggregators, and publishers, and we quarantined many of these while we conducted the review which made them unavailable in the UK during that time. The review had to happen fast, and we didn’t enjoy it, but with our esteemed 300-year-old retail partner on the front page of major newspapers and some content clearly in violation of our posted standards, we needed to move quickly. Almost everyone on the Kobo Content Team, spread across a dozen countries and time zones, was involved at one point or another. The urgency was driven by our desire to make sure we were running a store that met our own expectations and equally by the need to get our authors back up and available for sale again in the UK as fast as possible.
The good news is that the vast majority of self-published Kobo Writing Life titles are once again available on Kobo.com in the UK, with most authors experiencing a gap of only a few days before their books were once again in the catalogue. As well, we have been working closely with our self-publishing aggregation partners. Most of their titles are once again available in the UK or will be in the coming hours. If your book is still unavailable and you think it shouldn’t be, send a message to writinglife@kobo.com and the team will get on it.
For those few titles that remain unavailable, some feel that we chose a path of censorship. All I can say is that if your dream is to publish “barely legal” erotica or exploitative rape fantasies, distribution is probably going to be a struggle for you. We aren’t saying you can’t write them. But we don’t feel compelled to sell them. And yes, many titles live in a grey zone with far more shades than the fifty that sold so well in the past year, but that is what makes this all so challenging and so interesting. Many of our readers have no problem with an erotic title in their library next to their romance, literary fiction, investing or high-energy physics books. And we are here for the readers, so erotica stays, a small but interesting part of a multi-million-title catalogue, in all of its grey-shaded glory. My thanks go out to Mark Lefebvre and the whole Kobo Writing Life team and to all of our authors who have been so supportive and understanding in the past two weeks. We will continue to work on reviewing processes and author education about what we can take and what we can’t. It will never be perfect, but our belief continues to be that if we focus on readers and growing our business around them, we will get it right much more often than not.
Sincerely yours,
Michael Tamblyn
Chief Content Officer

Here's my issue with Kobo's email. One, they're not actually doing anything to fix the problem. There's no "adult content" button. There's no "adult content" warning. They removed books and are slowly putting them back up. 

Secondly, all but two of my 80+ books are still not on Kobo. That's Kobo US. Not UK. Go search for my pen name on Kobo US's website and you'll get two books to read. There was never incest or "barely legal" on my pen name, but I still only have two books available. My paranormal stories are still down, my billionaire stories are still down, even my how to book is still down.

How to help self published authors: 

If you want to support your favorite self published and independent authors, send Kobo an email at writinglife@kobo.com. Tweet something to @mtamblyn to let him know that you don't support his actions. Let them know that Kobo US is missing 80+ of my stories and my how-to book, and that upsets you.